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  • July 31st, 2026|Newsletter|

    After reading Unreasonable Hospitality, Tracy and I just had dinner at Eleven Madison Park.

    I was looking forward to the meal, but I was also curious to experience the ideas in the book as a customer. With the book fresh in my mind, I began the evening mentally checking boxes. But sometime during the meal, I stopped. I no longer felt like a customer [...]

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    RCS – Blog PH

    RCS – Blog PH

  • July 21st, 2026|Newsletter|

    Earnings vs The People Reporting Them

    Buyers and lenders will spend five to six figures on a Quality of Earnings report and sometimes five to six minutes Googling the people who produced those earnings. Seems backwards. In February, prosecutors charged two former Mobileum executives with manipulating company financials before its $915 million sale. The indictment alleges [...]

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    RCS – Blog PH

    RCS – Blog PH

  • July 14th, 2026|Newsletter|

    There’s something refreshing about this.

    Norwegian Air lost a friendly World Cup wager with British Airways and temporarily changed its Instagram logo to British Airways’ logo. It’s funny and creative, but I also love the confidence. And I suspect that Norwegian came out stronger as a result. Small things often tell us big things. And [...]

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    RCS – Blog PH

    RCS – Blog PH

  • July 7th, 2026|Newsletter|

    Who are you really dealing with?

    The longer I do this work, the more I think that may be the most important question anyone can ask. We get asked for background investigations all the time, but the real question is not “what will we find?” The real question is: What is the downside of not knowing? [...]

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    RCS – Blog PH

    RCS – Blog PH

  • February 17th, 2026|Newsletter|

    I love leveraging my time.

    Not just productivity hacks, (which I also love) but systemetizing strategic leverage. For most of my career, if I didn’t put in the hours, the work didn’t move. That’s fine when small, but it becomes a ceiling when trying to scale. And now . . . AI does the first [...]

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    I love leveraging my time.

    I love leveraging my time.

    Newsletter
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