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We had a client who wanted to retrieve older text messages, but they were no longer on his iPhone. So we attempted to pull down his backup directly from iCloud, and there was none- he had not engaged his iCloud backup option on his iPhone. Lucky for us, and them, [...]

In the rush to automate, many firms are experimenting with AI tools to speed up background checks. Efficiency matters. But when it comes to vetting people in high-stakes deals, speed alone isn’t enough. Due diligence actually means: - Investigating reputational issues, not just searching keywords - Digging into undisclosed litigation, [...]

Sure, it's standard to review a company’s formation docs, ownership structure, and state filings—but that’s just the start. If you’re only relying on what’s filed with the Secretary of State or on annual reports, you’re playing defense. Savvy acquirers cross-check everything. Here’s how to dig deeper and protect your client [...]

Smart professionals use ChatGPT to save time. Strategic ones use it to gain insight. Everyone knows it can draft emails and summarize articles. But what’s more powerful is how it can help you reflect on your own patterns, mindset, and decision-making. Instead of looking at ChatGPT as a smart assistant, [...]

Last week, I posted about the limits of AI in high-stakes background investigations. The post sparked some strong reactions—which is great. It means this conversation matters. Let me clarify something: I’m not anti-AI. In fact, I want AI to succeed in our field. I’ve reviewed dozens of AI-driven tools. Some [...]

We recently encountered a situation with a client whose close relative had passed away, leaving behind a locked iPhone. The family sought access to sentimental and potentially significant digital assets like photos and videos, stored behind a six-digit PIN, as well as messages and location history to identify activities just [...]